Potentially Prejudicial Information (PPI)

Potentially Prejudicial Information (PPI) is information which may damage a person's ability to have a fair hearing. If you have provided immigration NZ with inappropriate information while applying for a visa, you would receive a PPI. It's a serious matter and should be dealt with quickly and by the experts.

Although things are serious if you have reached this stage, there is always a ray of hope. We are here to help with our expert advice. Talk to us to know more.

Character Issues

NZ immigration may deem you to have character issues if they think you have a criminal record, or if they think you might be a risk to the community. If this is the case, you will need to provide evidence to show that you are of good character. This can be done by providing police reports, court documents, and character references. We can help you navigate through the process smoothly.

Character is something that is a non-negotiable element of immigration NZ. If you have character issues then there are legal remedies to tackle it. Speak with us to know more.

Medical Issues

NZ immigration may require you to have a medical examination if they think you have a medical condition that could:
  • be a danger to public health
  • be a danger to public safety
  • result in unreasonable demands on New Zealand's health services.

You will need to provide evidence from a registered medical practitioner or clinical specialist that you do not pose a risk. We can help you with this.

Section 61 Requests

A Section 61 request is a request from NZ immigration for information about your identity, travel history, and/or immigration status. This usually happens when someone is applying for a visa, but it can also happen if you're already living in New Zealand.

If you get a Section 61 request, you need to respond as soon as possible. If you don't, your application may be declined or if you are already here you might face deportation. We can help you gather the information you need and make sure everything is in order before you send it off to NZ immigration.

Immigration Appeals

If you've ever had your visa application denied, or if you're worried that you might not meet the requirements for a visa, you may need to appeal the decision. Immigration Appeals can help with that. Professional Visa Solutions can help you put together a strong case and increase your chances of success.

If you're not sure whether or not you need to appeal, or if you have any questions about the process, get in touch with us and we can help you figure it out.

Special Directions

A Special Directions Hearing is a hearing where the Immigration and Protection Tribunal will give you directions about your case. This might happen if your case is complex, or if there are special circumstances that need to be taken into account.

If you have a Special Directions Hearing, you need to follow the Tribunal's directions. If you don't, your case might be delayed or even dismissed. If you have any questions about Special Directions, Hearings, or any other immigration issues in NZ, please get in touch with us and we would be happy to help you.


If you're not happy with the way Immigration New Zealand (INZ) has treated you, you can make a complaint. You can make a complaint about anything that's happened during your dealings with INZ, including:
  • Being treated unfairly or disrespectfully
  • Having your human rights breached
  • Being given incorrect information
  • Poor service

If you want to make a complaint, you can do so in writing or over the phone. You can also make a complaint online.


If deportation is ordered, you have the right to appeal the decision. You must file a notice of appeal with the Immigration and Protection Tribunal within 28 days of receiving the deportation order. We can help you with this. Get in touch with us asap - we will point you in the right direction.