Common Immigration Issues in New Zealand

Immigration complications can feel isolating and complex. Whether you’re dealing with character concerns, medical grounds issues, visa refusals, or facing deportation, understanding your options is the first step toward resolving your situation.

Our immigration advisers are qualified to guide you through these challenges. We’ve helped countless clients navigate PPI (Public Private Interchange) decisions, Section 61 requests, appeals, and other immigration complications. Whatever your situation, we know the process and can help you find the best path forward.

Our No Surprises Promise means: We’ll be upfront about what your case involves, transparent about all costs from the start, and communicate clearly with you every step of the way. No hidden fees, no vague timelines, no unexpected developments—just honest guidance and realistic expectations.

PVS

Visa Issues

Book a Free Consultation Now

Potentially Prejudicial Information (PPI)

If you’ve provided information to Immigration NZ that could affect your visa application—whether by mistake or due to a misunderstanding—you may receive a PPI notice. This gives you a chance to respond and explain your situation before a final decision is made.

While it is a serious matter, it’s not the end of the road. Many PPI cases are resolved successfully with proper guidance. We can help you prepare a strong response and navigate the process.

Character Issues

Immigration NZ assesses character as part of your visa application. They may raise concerns if you have a criminal record or if they believe you could be a risk to the community. If this happens, you’ll have the opportunity to respond with evidence of your good character—such as police records, court documents, or character references.

Character assessment is a key part of immigration decisions, but there are ways to address concerns effectively. Speak with us to know more.

Medical Issues

Immigration NZ may request a medical examination if they have concerns about your health. They assess whether a medical condition could pose a danger to public health, public safety, or result in unreasonable demands on New Zealand’s health services.

If medical grounds are raised, you can respond with evidence from a registered medical practitioner or clinical specialist showing that you don’t pose a risk. Medical assessments can often be resolved with the right clinical evidence and professional guidance.

Section 61 Requests

A Section 61 request is when Immigration NZ asks for information about your identity, travel history, and immigration status. It can happen during a visa application or while you’re already living in New Zealand. These requests have strict deadlines; missing them can result in your application being declined or, if you’re already here, potential deportation proceedings.

Responding thoroughly and on time is critical to protecting your immigration status. We can help you gather the information you need and make sure everything is in order before you send it off to NZ immigration.

Immigration Appeals

If your visa application has been declined, you may have the right to appeal the decision. An appeal gives you the opportunity to challenge Immigration NZ’s decision and present additional evidence or arguments. Appeals have specific timeframes and procedural requirements, so it’s important to act quickly.

Understanding whether you have grounds to appeal and how to present your case effectively can significantly improve your chances of success.

Special Directions

A Special Directions hearing is conducted by the Immigration and Protection Tribunal when your case requires additional guidance or involves special circumstances. The Tribunal issues specific directions about how your case should proceed. Following these directions carefully and meeting all deadlines is essential—failing to do so can result in delays or your case being dismissed.

We are here to help you understand the Tribunal’s requirements and ensure you stay on track throughout the process.

Complaints

If you feel Immigration NZ has treated you unfairly, disrespectfully, or provided incorrect information, you have the right to make a complaint. Common grounds for complaints include breaches of human rights, poor service, or procedural errors in how your case has been handled.

Complaints can be made in writing, by phone, or online. We can walk you through the complaints process and how to document your concerns properly to help ensure your complaint is taken seriously and investigated thoroughly.

Deportation

If a deportation order has been issued against you, you have the right to appeal. A notice of appeal must be filed with the Immigration and Protection Tribunal within 28 days of receiving the deportation order—this is a strict deadline that cannot be extended.

Acting quickly is critical, as missing this timeframe can mean losing your right to appeal entirely. We can help you file your appeal promptly and prepare a strong case to challenge the decision.

Have an immigration question? Contact us today for expert support:

Behance

Provisas: Expert Help with Immigration Issues

Let’s Talk

Have an immigration issue?

Tell us about your situation below, and our licensed immigration advisers will provide expert guidance tailored to your specific needs. Let’s find the right solution for you.